Scriptlogic Help Desk Software: Point, Click, Done

sl360 Troubleshooting Suite

Capture the state of your network with PacketTrap IT. Solve problems with bandwidth, connectivity, network and application performance quickly and easily.

sl360™ Free Network Monitoring and Network Management Suite of Tools

Offered as a free solution, the ScriptLogic sl360 Tool Suite consolidates dozens of network management and network monitoring tools into a single, integrated interface. The tool suite includes Cisco configuration management, server and application monitoring, open source and third party integration, a robust encrypted credential store, the ability to save and flow results between tools, deep network discovery (with network mapping) and syslog server capabilities. All of these tools compliment the extensive real-time monitoring provided by the sl360 Dashboard.

Integrated Dashboard

The sl360 dashboard is customizable and easily configured with drag-and-drop gadgets to place the network monitoring tools used most by any user. The dashboard provides a summary display of key performance indicators and diagnostic metrics of network performance and availability. Network managers and operations staff can continuously monitor key assets at chosen intervals with customizable gadgets.

Application Monitoring

Application monitoring provides in-depth visibility of running processes and performance counters for mission-critical applications. sl360 comes with out of the box support for MS Exchange, SQL, and Active Directory. Application failures are usually the most common problems that occur in IT infrastructure. These powerful monitors help IT Admins and network engineers prevent application failures and identify degradations early.

Device Groups

Device groups allow you to treat selected network targets as one consolidated target of IPs and Subnets, grouped together for quick access when running a tool

Favorite Tools

Most network management and network monitoring tools use transient data. That is, once the tool runs the settings are lost. The sl360 Tool Suite allows users to save settings of their favorite tools. This ensures that each time network engineers come back they can access commonly used tools with desired settings instantly.

Open Source Integration

Unique in the marketplace, the sl360 dashboard offers continuous display of results from any browser-based open source solution. Run diagnostic tools and simultaneously monitor Cacti, Nagios, MRTG, OpenNMS, or any other browser-based open source application.

Tool History

Network Engineers tend to use the same tool over and over again. The History feature allows users to easily track back to a recent tool run, even if the settings haven’t been saved.