Scriptlogic Help Desk Software: Point, Click, Done

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Remote Support Center

Extend the reach of IT with On-Demand Remote Support. Instant, advanced support and assistance for your remote and traveling workforce.

Features

Anywhere Support

Assist users from a web-based console anywhere on the corporate network or across the internet

InstantAssist

Instant, on-demand remote control with no installation or connectivity hassles

ExpertAssist

Go “behind the screen” to diagnose and support end-user issues without having to take control of their desktop.

Secure Access

Access the management console securely using SSL encryption, administrator certificates, IP address ranges, and access lists.

Client Availability

See who is online or on LAN and immediately respond to support requests.

Remote Support Center