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Desktop Authority
Password Self-Service

Easy, Secure Password Management for End-Users and Technicians offers...easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. The flexible, policy driven system allows administrators to define the type and number of questions that must be answered, and to tailor the requirements to the department or group. Desktop Authority Password Self- Service integrates seamlessly into the logon screen of Windows 2000, Windows XP and Windows Vista, allowing users to reset passwords right from their own workstation, even when they can’t log in.

Reduce Help Desk Call Volume

Forgotten passwords represent 40-60% of all help desk calls. Eliminate most of these calls completely while providing improved service levels.

Strengthen Password Policies

Go beyond Active Directory password policy limitations by specifying policy at the OU or Group level.

Customize Password Security

Q & A Policies let you set the number of questions a user must answer to reset their password based on the security needs of the OU or AD Group.

Provide Seamless Logon Integration

Optionally provide a “Forgot my password” button right on the Windows logon screen letting users reset their passwords quickly right from their desk.

Available Features

  • Easy, web-based, interface
  • Complete administrative control
  • Security focused
  • Centralized reporting
  • Complete Integration with Windows Clients
  • Support for 32-bit and 64-bit operating systems
  • Broad Windows client support
  • Strong identity verification
  • Flexible identification options
  • Enforced user registration
  • Easy installation and deployment
  • Full support for Windows Vista
  • Native integration with Active Directory
  • Web-based management reporting
  • Comprehensive browser support
  • Optional client deployment through Group Policy
  • Industry leading technical support

More detailed product information, including documentation and a fully-functional 50 user, 30-day evaluation copy of Desktop Authority Password Self-Service can be downloaded from our web site. Download