Bug Tracking Software

BridgeTrak helps with software development by enabling developers to efficiently track program bugs and defects. Just how can BridgeTrak software help a software development team?

Software development teams or customer support staff can record issues discovered internally or reported by a customer OR record a suggested improvement to the software.
Capture information about a reported software bug or defect (problem details, software version, operating system, etc.) in BridgeTrak's database.
Software QA teams can review reported issues and put issues into a queue awaiting assignment to the software development team.
Project leaders / managers can assign bugs and defects to the most qualified members of the software development team for issue resolution.
Software QA teams can monitor and check the status of an issue.
Assign status codes throughout the life of an issue to help track the status of an issue.
Use BridgeTrak's internal Knowledge Base to assist in problem resolution without duplicating effort.
Route an issue back to QA for testing after the software development team has worked on the problem.
Close an issue upon final testing.

Learn how BridgeTrak is effective software for other applications.

Technical Support
Email: bridgetraksupport@scriptlogic.com
Phone: (toll free) 1-800-813-6415
Phone: 1-561-886-2590

Scriptlogic Help Desk Software: Point, Click, Done

Bug Tracking Software