BridgeTrak help desk software for windows...
is used by a variety of businesses, world-wide, with and without formal help desks. This intuitive software allows help desk agents to effectively manage problems and eliminate communication bottlenecks, while improving customer service levels.
 Why is BridgeTrak help desk software so popular among help desk professionals?
- Reporting Tools - Numerous standard reports help you summarize, analyze, and classify issue information or create your own customized report.
- Issue Management - Create an unlimited number of database queries. View issues by any tracking field ..Customer, Priority, Status, Assigned To, etc.
- Knowledge Collection - Don't lose important info when an experienced employee leaves...gather it in the knowledge base!
- Easy Issue Entry - Auto fill speeds issue entry for help desk agents. Customizable screens offer quick navigation and a a user-friendly interface offers quick navigation.
- More Organization Options - View important issues at all times with the Status Bar. File Attachments keep files attached to issues for easy retrieval. Organize help desk issue by project!
- Issue Resolution Tools - Knowledge base stores known problems and resolutions. Query through data to get to information fast.
 Visit the
features and benefits page to learn more about how software features can benefit your help desk!
View screen shots to see just how intuitive BridgeTrak for Windows really is!
Technically Speaking, BridgeTrak for Windows...
is a scalable, client-server application for Windows 2000/2003/XP.
Start using BridgeTrak for Windows with Access®, for use with Microsoft SQL Server® database
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Experience BridgeTrak help desk software solution first hand.
Free helpdesk software demo. Download now!
Need More Reasons...
BridgeTrak provides business with both Windows and Web based tracking solutions and expansion modules for automatically converting email into trouble tickets, customer access, automatic issue escalation, and robust data searches (BridgeSearch). CI Discovery, is a powerful computer inventory software for managing and troubleshooting your IT assets. Take a look at some of our valued customers and product testimonials.
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