BridgeTrak™ is feature filled helpdesk, customer service, and trouble ticket tracking software from ScriptLogic Corporation. Learn more about Windows and Web-based customer support solutions and software tools such as BridgeAutoEscalate for issue escalation and notification!

BridgeTrak helps your organization manage and track calls, issues, software bugs and other information important to business communications and customer management. Test BridgeTrak with our comprehensive free helpdesk software demos. See how the powerful, easy-to-use features of this affordable help desk application can effectively bring your help desk issues under control! Download your free helpdesk software trial today! Get your FREE help desk software trial copy of this powerful IT tracking and customer service software! Or, take a product tour during a live, online meeting with a Product Specialist!

Who Utilizes BridgeTrak Helpdesk Software Solutions?

Help Desks / Tech Support Departments / Call Centers / Customer Support Desks / Software Developers

• Learn the facts about BridgeTrak! BridgeTrak help desk software for Windows or Web provides companies with or without formal help desks with easy-to-use issue tracking capabilities and reporting features.
• Help Desk Managers help keep their support department running smoothly with help desk software features like Skills Based Assignment and Security Permissions or BridgeAutoEscalate (for issue escalation and notification).
• Automatically turn email sent to your help desk into issue tickets with BridgeMail.
• Give customers 24/7 Internet access to your help desk through BridgeAccess customer service software.
• Support technicians can resolve problems easily with help from the knowledge base feature in the software or from robust search capabilities (BridgeSearch).
• NEW!
  Integration with CI Discovery computer and network inventory software. Hardware, software and system data at your fingertips! Learn "What's New".

"BridgeTrak offers almost as much functionality as CRM packages that sell for an order of magnitude more. " .....Sm@rt Partner, ZDNet Publications